Rigorous intelligence
for the automation era.
We provide independent analysis and technical auditing of AI agent software to help business operators deploy with confidence.
AI Voice Agent & Receptionist Analysis
Comprehensive performance testing for automated phone systems, virtual receptionists, and intake bots.
We evaluate voice agents against a 40-point rubric, focusing on latency, natural language understanding, and escalation reliability. Our research is specifically tailored to high-stakes environments where call quality directly impacts revenue.
Industry-specific rubrics
Focused workflows for Medical, Legal, Dental, and Home Services.
Technical auditing
Testing for hallucinations, broken handoffs, and incorrect booking logic.
Sales & Scheduling Protocols
Verification of lead qualification agents and calendar coordination software.
We research outbound prospecting and inbound qualification tools to measure deliverability risk and CRM accuracy. Our reports identify when a human representative should take over to protect the sales pipeline.
- Lead Quality ScoringIn Research
- CRM Integration AccuracyVerified
- Calendar Conflict HandlingBenchmark Data
Operations & Compliance
Software buying guides for back-office automation, with a strict focus on data security and regulatory alignment.
Healthcare Workflows
Practical risk signals for medspas and clinics, including BAA availability, audit logs, and AI disclosure behavior. We verify whether agents avoid providing clinical advice.
Back-Office Ops
Reviewing agents designed for document reconciliation, internal updates, and automated reporting. Vertical-specific reviews replace vague omnibus rankings.
Our Evidence Standards
L1
Hands-on trial
L2
Paid Account
L3
Vendor Demo
L4
Interview
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